On hold

One moment please

you will be connected

presented with

an array of choices

you don’t want to make

press option one

and another

voice, canned and empty.

Option two offers

what looks to you

–from your living room couch

your cats clamoring

all over you–

like something you don’t want

could never have. Your fingers

tap at little buttons on the screen fat

and heavy, you remain

invisible, unseen.